Services & Installation

  • Bespoke Design
  • Installation
  • Maintenance & Servicing
  • Chimney Lining
  • Chimney Sweeping
  • FREE Estimates

We pride ourselves on offering our customers the full package from start to finish and beyond.  We have knowledgeable staff in the showroom to offer you help should it be necessary when making your decision with the design and ergonomics of your new fire and fireplace.  We offer a fully bespoke service with the design of many fireplaces, over 30 designs can be seen in the showroom, the bespoke service does enable you to have the fireplace of your choice rather than “the only one in the catalogue that says will fit”.  We have a team of skilled engineers who complete the fitting of the fires and fireplaces, and more importantly we offer a full after sales service.

We can carry out a complete job from start to finish.  In the case of free standing stoves and hole in the wall gas fires, we offer a complete building service to enable us to open up the chimney breast in readiness for the instillation of the chosen product.

We offer a full in house fitting service for every appliance and fireplace purchased from us and are fully qualified HETAS and Gas Safe registered.

By The Fire is fully qualified to install new flue systems in to homes which do not have them, for both gas and solid fuel and are also qualified to line existing chimneys.


We offer annual servicing reminders for all new gas and solid fuel appliances via our mailing list to remind you that your fire is due for an annual service.

We hold on record in the showroom the names and telephone numbers of local skilled registered trustworthy chimney sweeps to help you maintain your home chimney to the best of your ability.

We can also offer knowledge of good Log and coal suppliers within our area.

Free site visits if required.

Free estimates

We can issue Land Lord Certificates for rented properties.